Empire Paint and Hardware :: Terms & Conditions

Terms & Conditions

Terms & Conditions

Our website was designed to allow easy access to all the options in the decorative hardware product lines. We attempt to make shipping and returns as painless as possible.

Domestic Shipping Policy

Shipping Information TO ALL 48 CONTIGUOUS UNITED STATES
Note: This shipping chart does not apply to tubing, caulk and other oversized or heavy items.
Purchase Total S & H Charge
$0 - $15.00 $5.95
$15.01 - $50.00 $7.95
$50.01 - $100.00 $11.50
$100.01 - $200.00 $13.50
$200.01 - $300.00 $17.50
$300.01 - $400.00 $21.00
$400.01 - $499.99 $23.50
$500.00 - $599.99 $26.00
$600.00 - OVER FREE
Please Note:
  • Please e-mail or call for Alaska, Hawaii, American Armed Forces and express delivery rates.
  • All pricing and payments in U.S. Dollars
  • Sorry, no C.O.D. shipments
  • For any order that has an incorrect address entered or that needs to be re-routed to an alternate address after the order has already shipped, a $10 fee will be added to your order, as is charged by UPS. Please check over your confirmation carefully to be sure all contact information was entered correctly. Please call immediately if any corrections are necessary.

International & US Territory Shipping Policy

US Territories
The above shipping rates apply to the lower 48 United States only. Additional shipping fees apply to orders shipped to the US Territories including Guam, Puerto Rico, Virgin Islands and others. We require a minimum purchase of $50 and a $5 processing fee on orders shipped to the US Territories. Call for more info.
Canada
The above shipping rates apply to the lower 48 United States only. We require a minimum purchase of $50 for orders shipped to Canada. A $5 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.
International
The above shipping rate applies to the lower 48 United States only. We require a minimum purchase of $100 for orders shipped to International addresses. A $5 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.

Return Policy

If an item is returnable you must first call us for a return goods authorization (RGA) prior to returning any items purchased through us. We will not accept any returns without an RGA. All items must be returned in "Re-Saleable Condition". Customer is responsible for shipping charges.
Our restocking policies vary, depending on manufacturer and item. In most cases, restocking fees apply. Please call or email us with any other questions you may have on returns.
Click here to request an Return Authorization.

Tax Policy

Empire Paint and Hardware has a physical locations in Florida. A tax rate of 7% for Florida will apply. No sales tax on orders shipped outside of Florida.